Escalide Sistemas

Data deletion instructions

Data deletion

Version 2026.10 · Updated October 14, 2026

You can ask for your data to be deleted at any time, free of charge and without signing in. This page describes each path and what happens next.

  1. I administer a customer business. Under Integrations > WhatsApp, click Disconnect. The platform stops sending through the number, cancels the subscription to Meta notices and erases the locally stored authorization. To delete the history as well, ask through the contact below with the business name and the phone number involved.
  2. I received WhatsApp messages from a business. Reply STOP to receive no more, and ask the business, or the contact below, to delete your number and messages, stating your phone number.
  3. I want to remove the app from my Meta account. See the next section.
  1. On Facebook, open Settings & privacy > Settings > Business integrations.
  2. Choose the Escalide Sistemas app and click Remove.
  3. Tick the option to also delete posted activity, if shown, and confirm.

Meta notifies Escalide Sistemas automatically. The platform records the request and returns a confirmation code with a tracking page.

Enter the confirmation code you received to see the registration date and progress.

  • Identifiers of the WhatsApp Business account and the numbers linked to your connection.
  • Stored authorizations (tokens) and subscriptions to Meta notices.
  • Messages sent and received, templates and delivery statuses associated with your number.
  • Profile name, phone number and content of events received from Meta.

Where the law requires it or for the defense of legal claims, a minimal, protected record may remain: tax and financial records, security logs and the proof of consent or objection (for example, that the number asked to stop), for up to 5 years. These records are not used for any other purpose. After that period, a protected identifier without the phone number or content may remain to prevent unwanted contact. Other people's or business data is assessed separately; one user removing the app does not authorize its automatic deletion.

We register receipt immediately and aim to assess and respond within 15 days. Deletion follows identity and scope verification; any retention is explained on the tracking page. Raw Meta event content is automatically discarded after 30 days by the maintenance process.

Deletion requests and questions: murilofonseca126@hotmail.com. See also the Privacy Policy.

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